Lake Saroma Tsuruga Resort Kitami, Kitami ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

306-1, Sakaeura, Tokoro-Cho, Kitami, Japan, 093-0216

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Japanese-Style Twin Room

Max:

4 persons

485 sq. feet

Bed options:

2 Single beds

Lake view

Shower

Heating

room details

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Twin Room

Max:

2 persons

250 sq. feet

Bed options:

2 Single beds

Lake view

Shower

Heating

room details

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Deluxe Twin Room

Max:

2 persons

250 sq. feet

Bed options:

2 Single beds

Lake view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Kitami 22.2 mi

Airports

Memanbetsu (MMB) 34.9 mi

Monbetsu (MBE) 40.0 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Culinary Experience

I was blown away by the fresh seafood during dinner—it truly was a highlight of my stay! The half-board meals offered an very nice variety and the dessert fridge was a sweet surprise. The local specialties like teppanyaki steak and tempura left me wanting more!

Shirley123. USA, 2024-07-15Read full review on

Relaxing Onsen Experience

The onsen at the resort was a gem! I loved the beautiful men's outdoor bath, which offered stunning views of the surrounding wildlife. The atmosphere was so serene, I could have spent all day soaking in the warmth and beauty.

Jerry456. Canada, 2024-08-23Read full review on

Comfortable Japanese Style Room

My Japanese style room was both traditional and functional. I appreciated having two toilets and sinks, which was incredibly convenient. The view of the lake from my room was calming and amazing, making every moment spent there special.

Jesse789. UK, 2024-06-10Read full review on

Lively and Inviting Lobby

The lobby ambiance was very welcoming, featuring vintage audio equipment that played music throughout the space. It was a joy to enjoy a complimentary coffee while taking in the local scenery projected on the lobby walls after dinner!

Oliver321. Australia, 2024-07-05Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
No pets allowed
Security
Baggage storage
Elevator
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access

Sports & Fitness

Cycling
Pool tables
Table tennis

Guest Parking

Electric kettle

Services

Free airport shuttle
Valet parking
Housekeeping
Laundry
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet

Spa & Leisure

Sauna
Steam room
Hot spring bath
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Pants press

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

306-1, Sakaeura, Tokoro-Cho, Kitami, Japan, 093-0216

Map view

306-1, Sakaeura, Tokoro-Cho, Kitami, Japan, 093-0216

City landmarks

Museums

Tokoro Forest of Remains

2300 ft

242 Sakaeura

Lake Saroma Wakka Nature Centre

1.5 mi

Nearby

371 Sakaeura Tokorocho

Hall of Tokoro Remains

1500 ft

Restaurants

Lake Saroma Tsuruga Resort la Mer

100 ft

306-1 Sakaeura

Reviews and Ratings <br />

Feedback from previous guests about their experience.

84%

loved the resort and would return for another relaxing stay

Breathtaking views

Superb dining

Stuffy room

Limited English skills

8.4/10

Great

Rooms

8.2

Location

8.2

Service

8.2

Dining

9.8

Edward

United States of America, March 2025

8.4/10

My stay at the resort was truly unforgettable. The views of Lake Saroma from my room were breathtaking, and I enjoyed watching the herons fishing right outside. The dining experience was superb, especially the sashimi at dinner, which left me dreaming of it long after. However, I found the room a bit stuffy at times, and this could be improved. Overall, I highly recommend this place for its beautiful scenery and fantastic food.

Rooms

8.0

The room was clean, quiet, and spacious, with an excellent view of the lake that allowed for stunning sunsets. However, it was a bit stuffy at times.

Service

7.0

The service was friendly and attentive, with staff going out of their way to assist. However, some staff members had limited English skills, which made communication a bit challenging.

Location

9.0

The location is fantastic, right along Lake Saroma with amazing views. It's a bit out of the way from other activities, but perfect if you're looking for peace and tranquility.

Dining

10.0

Dining was a highlight of my stay, especially the buffet dinner that featured an incredible variety of seafood, including delicious sashimi. Breakfast was equally impressive.

Facilities

8.0

The resort has various facilities, including beautiful onsen baths that provide a relaxing experience. However, there could be more amenities to enhance the guest experience.

Breathtaking views

Stuffy room

Brian

United States of America, December 2024

8.0/10

Our stay at the onsen hotel was absolutely magical! The stunning views of Lake Saroma and the starry night sky were breathtaking. We indulged in a delicious dinner buffet, but the room was a bit stuffy and had a lingering smell. Overall, it was a unique experience with some charming features.

Rooms

7.0

The room had a lovely lake view, which provided us with spectacular sunsets, but it felt a bit stuffy and had a strange smell. The layout was interesting with the wash basin outside the toilet and even included a rice paper 'skylight.'

Service

8.0

The service was quite helpful and polite, despite the language barrier. They came to clean the windows on the first floor and even offered us another room to shower in if we needed.

Location

8.0

The hotel boasts an absolutely wonderful location with amazing views of the lake, but it is a bit isolated; you need to drive to get to other places.

Dining

9.0

Dining was purely Japanese style, focusing on local delicacies like sashimi and sea urchin. Everything was fresh and delicious, making it a great experience.

Facilities

8.0

The onsen facilities were excellent and the hotel had a nice ambiance. However, it would have been better if they offered more varied amenities.

John

United States of America, November 2024

8.6/10

My stay at this hotel was nothing short of magical! The setting by Lake Saroma offered stunning views, and the atmosphere was welcoming and enjoyable. The room I had was unique with a rice paper skylight, though it was a bit stuffy. Dining was a highlight with delightful seafood and a fantastic buffet, but I did encounter a small onsen tax at checkout. Overall, it's a great place to relax and take in the beautiful surroundings.

Rooms

9.0

The room was clean, quiet, and comfortable, featuring a fascinating rice paper skylight that showcased views of the lake.

Service

8.0

The staff were polite and helpful, doing their best despite limited English skills, which made me feel welcomed.

Location

8.0

Located right by Lake Saroma, the hotel has a picturesque setting, although it feels a bit isolated from other attractions.

Dining

10.0

Dining was absolutely fantastic, especially the fresh seafood at breakfast and the delectable dinner buffet, which was a culinary highlight of my stay.

Facilities

8.0

The amenities, including the onsen baths and rental bikes, added to the overall experience, although I would have appreciated a bit more space in the common areas.

Spectacular views

Room felt stuffy

David

United States of America, November 2024

8.8/10

My stay at this resort spa was absolutely unforgettable! The room featured a telescope, allowing me to enjoy the mesmerizing sight of squid boats at dawn, and the breakfast was simply outstanding with the freshest seafood I’ve ever tasted. While the facilities were charming, showcasing beautiful wooden craftsmanship, I did find the rooms a bit stuffy at times. Overall, the experience was magical, especially during the breathtaking sunsets over Lake Saroma.

Rooms

8.0

The room was spacious and had a lake view, which allowed us to enjoy spectacular sunsets. However, it felt a bit stuffy at times.

Service

9.0

Service was excellent; the staff were polite and made efforts to communicate effectively, which really added to the welcoming atmosphere.

Location

8.0

Situated right along Lake Saroma, the location offered stunning views and a serene setting, although it felt somewhat isolated from nearby attractions.

Dining

10.0

The dining experience was fantastic, particularly the dinner buffet which featured succulent steak and amazing sashimi. I’m still dreaming about those meals!

Facilities

9.0

The facilities were well-kept with a unique onsen featuring beautiful wood craftsmanship. There were also bike rentals available, perfect for exploring the area.

Breathtaking lake views

Rooms can be stuffy

Bruce

United States of America, September 2024

8.8/10

Our stay at this onsen hotel was truly magical! The room with a lake view offered spectacular sunsets and the dinner buffet featured delicious seafood that still has me dreaming about it. Although the room was slightly stuffy at times, we enjoyed the beautiful starry nights. Overall, it’s a wonderful experience for nature lovers and food enthusiasts, but just be prepared for a minor onsen tax at checkout.

Rooms

9.0

The room was clean, comfortable, and uniquely designed with a rice paper skylight, offering a peaceful ambiance. The view of the lake was breathtaking, especially during sunset.

Service

9.0

The staff were exceptionally helpful, doing their best to assist despite language barriers. They ensured everything was well taken care of, including quickly clearing utensils and keeping the common areas tidy.

Location

8.0

The location is absolutely stunning, sitting right by Lake Saroma which enhances the whole experience with magnificent views and a tranquil atmosphere. However, it’s a bit isolated, and you’ll need to drive if you want to explore nearby attractions.

Dining

10.0

Dining was a highlight! The buffet dinner was incredibly delicious, especially the sashimi and fresh seafood. Breakfast was equally fantastic, featuring a range of local delicacies.

Facilities

8.0

The onsen facilities are great, with different gender swaps on alternate days, which adds to the experience. However, the hidden onsen tax caught me off guard upon checkout.